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Return & Refund Policy
- Diapers are considered a personal item and therefore returns are not accepted unless they are damaged during delivery.
- In order to be eligible for a refund, customers must inspect their order upon delivery and report any damage to the delivery agent at that time.
- The delivery agent must then confirm the damage, and only then can a refund be processed.
- Please note that in order to receive a refund for damaged items, customers must retain all original packaging and provide photographic evidence of the damage.
- Any returns must be initiated within 48 hours of delivery and must be accompanied by a valid proof of purchase.
- If you have any further questions regarding the refund policy for My Lil One Ecom Pvt Ltd, please do not hesitate to contact our customer service team.
